Terms of Service

We accept returns. Our goal is to always provide 5 star customer service. If you are not fully satisfied with the product you receive or our service, please contact us and we will strive to meet your expectations. If a return is necessary, please initiate a return through eCrater's return system and we will issue you a refund upon our receiving and inspecting the item. Items must be returned in the same condition in which they were sold. New items must have tags still attached or be intact in their original factory seal. To be eligible for a return, the return must be initiated and the item postmarked within 14 days of your receiving the item